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tcastudios

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Everything posted by tcastudios

  1. Look up TimeTrack. And for your next camera animation project look up MorphCam, SteadyCAMPRO/SteadyGLIDE as well as xreTIME. Time Track and MorphCam are native tools, the others are found at my site, see my sign. Cheers Lennart
  2. Adobe Support simply does not work (even as they charge extra outside USA for their apps claiming local support). Most of my issues have not been resolved via Adobe Support not until Todd, here on a private board, made some action. For the future I will record my conversations with Adobe for evidence and press charges here in Sweden. That's how bad it is…… Cheers Lennart
  3. Btw, got a letter (as in paper in the tin mail box) yesterday from Adobe. Says something about they had a password theft - a month ago - . Anyone heard anything about that ? No action taken by them instead I should contact -them- if something happens to my account….. Now when the shit has hit the fan, I can only see that non informative letter as some sort of a legal insurance for them. Oh, by the way, is that CEO of theirs still in charge? ……….
  4. … or keyMATE via my sign. Delete the Morphcam tag on the result. Cheers Lennart
  5. R15 versions of: keyMATE pCONNECTOR plaMATE splineGLIDE texiDRIVER texiX xreTIME found at: tcastudios -> xfiles Cheers Lennart
  6. So it's solved within a few minutes in a support meeting with a most nice Adobe person over in Oregon and on a Sunday. In short, a database file was corrupt, "opm.db". How to: Close "Adobe Creative Cloud". ("Cog wheel -> "Quit Cretive Cloud") In OSX 10.8.5 delete "opm.db". ~ user/Library/Application Support/Adobe/OOBE/opm.db Re-start Applications/Creative Cloud. Sign in again. As this was so "simple" for support to help out with, I wonder as of why it was -impossible- to get support last Friday noon as a European Customer. (No answer, waiting for 20+ minutes at the support number given for Swedish customers, long distance call on a mobile phone, and then the swedish (sales)office did not return a promised call before the workday was over) Huge props to Todd to react to this tread! Cheers Lennart
  7. A support meeting is scheduled this weekend with Adobe, again by a very nice guy! Hoping for the best Cheers Lennart
  8. I'll try to keep this civilised even if I'm about to burst. At the moment I've been asked (by a very friendly person thou) to send three log files, of which 2 doesn't exist. Atm, am at about USD600 loss. Coming Monday, we'll see. Cheers Lennart
  9. Todd, I've been contacted, thanks! Let's hope this could bee sorted out. Asked for some log files etc. I'll let you know how it goes. Cheers Lennart
  10. .. all I wrote, except Todd ! Thanks, I'll let you know.
  11. So the workday is over with no work done, so giving adobe about five hours with no respons I officially declare that when the shit hits the fan, Adobe does not offer any support. I invite anyone at Adobe that can handle this to phone me at: +46 708 76 55 76. Next step is monday to take a trip to Stockholm Adobe office and make them handle over DVDs.
  12. ...nope, those files looks that same in my workstation and lap.... no dice. But thanks anyway Mylenium.
  13. Yes but that's not it here. I got back to my studio where my Workstation happily connects to the Cloud for updates, verification and such. The laptop that I was working with (running the same CC id) refuses to connect to the cloud. Now connected to the same router as the workstation with ethernet cable, still refuses to connect. This just started out of the blue. To solve this I tried support ,a non answered long-distance call, waiting for 20+ minutes, then calling the swedish office demanding help over an hour ago where they should come back to me asap. Still no return call. In short, they very idea to lock your payed apps, DOES NOT WORK. I've had hickups before, especially last spring, but this is over the top. It shouldn't be that starting your workday means your happy that the apps actually starts so you don't have to waist hours upon hours -managing- the apps instead of using them.
  14. So did my OSX Mail...... I'd say they (Adobe) better starts the DVD printing again as of today...
  15. All my CS6 App are in demo mode and no Cloud connection….. Technical support, no answer in over 20 minutes, distant call waiting as THERE IS NO SUPPORT OVER PHONE IN SWEDEN WHERE I FRIGGING BOUGHT THE CRAP! I'll request physical discs and will cut the service asap……
  16. SteadyCAMPRO v3.4 and SteadyBAKE v1.4 updates because of R15 SDK changes. Via my sign -> xfiles Trivia, as these are COFFEE plugins they should run in C4D Lite as well Cheers Lennart
  17. No I meant in the MacPro, the original card was not up to the task. The minis offload the MacPro so I can do AE with it.
  18. That is 4 macminis, the 16GB RAM was more of a safe than sorry thing. We where working with 5k+ renders , some with huge textures/pict series as well. At that particular job we connected them via the second ethernet port and a router. For more than 4 Clients that is also a good idea. OP, sorry for the derail.. Cheers Lennart
  19. We got a few of the latest MacMinis (i7 2.6Ghz,16GB Ram) this spring for offloading our workstations CPU's (2008 MacPro's) It's a very lean and clean set up for Cinema4D NET. Only the power cords connected and run over WiFi and you can put them on their side on the MacPro taking "no space". One MacMini equals one of our MacPro's in NET render speed. I'd guess the ratio wouldn't be that good for a newer MacPro other than keeping it free for work. Not much help for AE thou, we put some Cuda cards and SSD's on PCI card in them (Sonnet TempoPro for dual SSD's) in the wait for the some new MacPro's Cheers Lennart
  20. Todd, thanks for the info and thanks again for putting up with my caps rant. Cheers Lennart
  21. I'm afraid the reality is not that kind.. Doing a couple of live broadcasts for the EBU the current one where we've been in pre production for about two months now. (Last month at the site, the arena) In short, we (4 graphic guys) are making content for the media server system running some 20 projectors. We are connected to theses servers and -they- are supplying the base IP address to be used. No other routers can be used and no internet access is allowed anywhere in the setup. Any content must be accessible by any machine at all time, at nights for the projector crew for alignment and testing, at daytime by us and the media server operators for rehearsals. What happens is. We do get a email that our monthly CC payment is drawn from our accounts. -WITHIN A FEW MINUTES- AE pop up the "You have a 4 or 5 days grace period. First time I simply pressed Continue, as I then thought I could re apply within a couple of days. The 5 days went and I got a 0 days message that I CANT USE THE APP and had to break the work for some 20 people as I had to take my workstation (and its content drives) off the local net and connected my iPhone instead. I had to hunt around menues and connect to my Adobe account with no clue as where and how to re apply (the only obvious links at Adobe linked to how to by a new subscription). After some 20 minutes my CC was again running, but I truly don't know what action did it. Re connected to the local network again just to find out that the Output render Modules special made for this project WAS ERASED, GONE!!! HAD TO BE REDONE, APE RAPE!!!! The two following "5 days grace period pop ups", I had no choice but do the iPhone connection (again stoping work for up to an hour). WE HAVE ANNUAL SUBSCRIPTIONS AND THERE IS NO SUCH THING AS 99 DAYS GRACE, WE ARE SCREWED EACH AND EVERY MONTH, APE RAPE. Cheers Lennart
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