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  1. I get this error when importing into Premiere (and AE) "unsupported or damaged file" and I get this when I try to open in QT "not a file Quicktime understands". The file works, I am the only one having problems on my computers. Weird thing is when I use Movavi Video Converter and Allok MPEG4 Converter (which is years old and probably $30 each) can read the file fine. It can also convert the file and I can then open the new Quicktime in PP! Unfortunately, I can't retian the quality I need by exporting it out again from one of these converters. Any ideas what it is? If it was a codec issue, I thought updating all my software would help, but it didn't. Also, I would think Movavi wouldn't be able to read it if there was a problem with the file. I updated Adobe's latest Media pac. Thanks!
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